Brand voice guidelines — New Zealand

Practical tone, vocabulary and examples to keep Optionfrontier content consistent across social, video and blog channels in New Zealand.

Why voice matters

Optionfrontier’s voice helps New Zealand audiences recognise our expertise in content creation, build trust, and drive action. Use these guidelines for copy, captions, scripts and briefs.

  • Be clear and practical — readers value usable insights.
  • Be confident but approachable — expert, not aloof.
  • Be New Zealand — local references, AEST timing, clear currency and spelling (New Zealand English).
Team discussion

Core principles

Clarity

Use plain language, short sentences and active verbs. Prefer specific examples over abstract claims.

Utility

Serve the reader — give takeaways, how-tos and templates where possible.

Human

Write like a team member: warm, direct, respectful. Avoid jargon unless defined.

Words to use — and avoid

Tone matrix: Prefer confident, helpful, New Zealand-localised phrasing.

RecommendedUse sparingly / avoid
practical, helpful, clearfluffy, vague, buzzword-heavy
we recommend, try thismust, guaranteed (unless provable)
local, AEST, AUDglobal-centric, vague timezones
case study, exampleindustry-speak, acronyms without context
Words and tone

Practical tips

Write hooks that promise a clear benefit in one line. Avoid clickbait; be specific: "How to plan a 60s product video for Instagram" beats "Make viral videos".

Keep captions under 125 characters when possible. Use single, clear CTA: "Watch now", "Save this", "Book a consult". Localise offers (AUD, AEST) and mention delivery zones if relevant.

Speak directly to the viewer: "You can..." rather than "One can...". Use short sentences, natural rhythm, and callouts for on-screen text that repeat the main takeaway.

Examples

Social post (LinkedIn)

We helped a Auckland Social startup cut their social production time by 40% with templated shot lists. Here's how we structured the shoot—and how you can reuse the template.

Short video script (30s)

On-screen: "3 edits every brand needs" — Voiceover: "Start with your main offer, show a problem, close with a quick demo. Keep it under 30 seconds."

Author
Signed
Maya Thompson — Content Lead, Optionfrontier AU
"Aim for usefulness first; creativity second."
Content storyboard
Video shoot

Resources & templates

Downloadable templates and checklists live in our shared drive. For agency partners, request access via Contacts.

Quick checklist

  • Clear benefit in first 3 seconds (video)
  • One CTA per asset
  • Local references and spelling (AU)
  • Caption length optimised per channel